We design experiences that delight customers, build advocacy and deliver improved business performance
What do we do? We are brand consultants that specialise in Interior Design, Brand Identity Design and Employee Engagement.
The Customer Experience lies at the heart of business success. A good experience drives customer loyalty, advocacy and ultimately business performance. Here at
'i-am' we work together with our clients to create, design
and deliver a great customer experience.
From Brand Strategy and Brand Design to Interior Design and Employee Engagement.
At 'i-am' we are a team of brand consultants and an international design agency. The help we give our clients comes in a wide range of forms: store design, brand strategy, brand communications, brand naming and product naming, graphic design, employee engagement, web design and web build. This is applied across a wide range of sectors from bank design and fashion brand identity design to restaurant design and airport retail design. This wide range of skills is focused on one single goal: to continually improve the Customer Experience.
From Fashion Store Design in South Africa & Moscow to Bank Brand Design in India & Turkey
We have two international design studios packed to brim with brand consultants, graphic designers and interior designers based in London and Istanbul with clients from Nuremberg to Johannesburg and from Mumbai to Moscow. Our clients are as varied as the work we do, ranging from brand identity and interior design for restaurants to merchandising strategy and customer flow models for banks, retailers and cafes, the complete customer experience for estate agents to airport retail design and way-finding design to hotels, shoe retailers, FMCG companies, the list goes on…They all share a common view with us here; that it is the Customer Experience that makes all the difference.
We create strong, effective brand identities, compelling physical environments and digital experiences and go beyond staff training when rolling this out and engage employees with the brand.
We are 'i-am'.








