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TEB, a partner of BNP Paribas Group, has been serving different business customers of varying scales, from multinational corporations to local SMEs. Their internet banking (IB) platform needed an upgrade, to surpass its competitors. To reach this mission, TEB needed a partner twhocould effectively understand the complexities surrounding the business ecosystems and processes. They not only believed in our power to simplify the seemingly complex, but they also trusted in our expertise in understanding and responding to different customer segment needs. All bought together in our creative process that combines method and spark.
TEB, a partner of BNP Paribas Group, has been serving different business customers of varying scales, from multinational corporations to local SMEs. Their internet banking (IB) platform needed an upgrade, to surpass its competitors. To reach this mission, TEB needed a partner twhocould effectively understand the complexities surrounding the business ecosystems and processes. They not only believed in our power to simplify the seemingly complex, but they also trusted in our expertise in understanding and responding to different customer segment needs. All bought together in our creative process that combines method and spark.
TEB, a partner of BNP Paribas Group, has been serving different business customers of varying scales, from multinational corporations to local SMEs. Their internet banking (IB) platform needed an upgrade, to surpass its competitors. To reach this mission, TEB needed a partner twhocould effectively understand the complexities surrounding the business ecosystems and processes. They not only believed in our power to simplify the seemingly complex, but they also trusted in our expertise in understanding and responding to different customer segment needs. All bought together in our creative process that combines method and spark.
TEB, a partner of BNP Paribas Group, has been serving different business customers of varying scales, from multinational corporations to local SMEs. Their internet banking (IB) platform needed an upgrade, to surpass its competitors. To reach this mission, TEB needed a partner twhocould effectively understand the complexities surrounding the business ecosystems and processes. They not only believed in our power to simplify the seemingly complex, but they also trusted in our expertise in understanding and responding to different customer segment needs. All bought together in our creative process that combines method and spark.
TEB, a partner of BNP Paribas Group, has been serving different business customers of varying scales, from multinational corporations to local SMEs. Their internet banking (IB) platform needed an upgrade, to surpass its competitors. To reach this mission, TEB needed a partner twhocould effectively understand the complexities surrounding the business ecosystems and processes. They not only believed in our power to simplify the seemingly complex, but they also trusted in our expertise in understanding and responding to different customer segment needs. All bought together in our creative process that combines method and spark.
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Most of our research findings pointed to the need for “control in managing the finances”, day-to-day and in the long term. The new platform provides full transparency of financial transactions, covering various accounts of various banks, and also the overview of the current status, past and upcoming transactions. Putting AI into work, we designed cash flow forecast notifications that analyse expense and revenue patterns in the past and allow customers to be ready for future challenges and opportunities.
Most of our research findings pointed to the need for “control in managing the finances”, day-to-day and in the long term. The new platform provides full transparency of financial transactions, covering various accounts of various banks, and also the overview of the current status, past and upcoming transactions. Putting AI into work, we designed cash flow forecast notifications that analyse expense and revenue patterns in the past and allow customers to be ready for future challenges and opportunities.
Most of our research findings pointed to the need for “control in managing the finances”, day-to-day and in the long term. The new platform provides full transparency of financial transactions, covering various accounts of various banks, and also the overview of the current status, past and upcoming transactions. Putting AI into work, we designed cash flow forecast notifications that analyse expense and revenue patterns in the past and allow customers to be ready for future challenges and opportunities.
Most of our research findings pointed to the need for “control in managing the finances”, day-to-day and in the long term. The new platform provides full transparency of financial transactions, covering various accounts of various banks, and also the overview of the current status, past and upcoming transactions. Putting AI into work, we designed cash flow forecast notifications that analyse expense and revenue patterns in the past and allow customers to be ready for future challenges and opportunities.
Most of our research findings pointed to the need for “control in managing the finances”, day-to-day and in the long term. The new platform provides full transparency of financial transactions, covering various accounts of various banks, and also the overview of the current status, past and upcoming transactions. Putting AI into work, we designed cash flow forecast notifications that analyse expense and revenue patterns in the past and allow customers to be ready for future challenges and opportunities.
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Observation of customers' daily work life indicated inefficiencies in various financial transactions. One of our main objectives was to simplify these processes using the power of digitalisation. For the new platform, we designed practical and effective flows, as well as easy-to-use screens that allow full transparency of the process, be it a loan application, an overdraft usage or distributor payment and invoicing management.
Observation of customers' daily work life indicated inefficiencies in various financial transactions. One of our main objectives was to simplify these processes using the power of digitalisation. For the new platform, we designed practical and effective flows, as well as easy-to-use screens that allow full transparency of the process, be it a loan application, an overdraft usage or distributor payment and invoicing management.
Observation of customers' daily work life indicated inefficiencies in various financial transactions. One of our main objectives was to simplify these processes using the power of digitalisation. For the new platform, we designed practical and effective flows, as well as easy-to-use screens that allow full transparency of the process, be it a loan application, an overdraft usage or distributor payment and invoicing management.
Observation of customers' daily work life indicated inefficiencies in various financial transactions. One of our main objectives was to simplify these processes using the power of digitalisation. For the new platform, we designed practical and effective flows, as well as easy-to-use screens that allow full transparency of the process, be it a loan application, an overdraft usage or distributor payment and invoicing management.
Observation of customers' daily work life indicated inefficiencies in various financial transactions. One of our main objectives was to simplify these processes using the power of digitalisation. For the new platform, we designed practical and effective flows, as well as easy-to-use screens that allow full transparency of the process, be it a loan application, an overdraft usage or distributor payment and invoicing management.
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Business banking platforms have a variety of users with different profiles, complex products, detailed processes, and therefore comprehensive needs. I-AM, by listening to and understanding customers, business units, and IT, has brilliantly combined all these complex elements and has done a best-in-class job. Their approach of prioritising the end user for the experience and developing solutions for this, along with their expertise in current technology and UX/UI, is admirable.
Business banking platforms have a variety of users with different profiles, complex products, detailed processes, and therefore comprehensive needs. I-AM, by listening to and understanding customers, business units, and IT, has brilliantly combined all these complex elements and has done a best-in-class job. Their approach of prioritising the end user for the experience and developing solutions for this, along with their expertise in current technology and UX/UI, is admirable.
Business banking platforms have a variety of users with different profiles, complex products, detailed processes, and therefore comprehensive needs. I-AM, by listening to and understanding customers, business units, and IT, has brilliantly combined all these complex elements and has done a best-in-class job. Their approach of prioritising the end user for the experience and developing solutions for this, along with their expertise in current technology and UX/UI, is admirable.
Business banking platforms have a variety of users with different profiles, complex products, detailed processes, and therefore comprehensive needs. I-AM, by listening to and understanding customers, business units, and IT, has brilliantly combined all these complex elements and has done a best-in-class job. Their approach of prioritising the end user for the experience and developing solutions for this, along with their expertise in current technology and UX/UI, is admirable.
Business banking platforms have a variety of users with different profiles, complex products, detailed processes, and therefore comprehensive needs. I-AM, by listening to and understanding customers, business units, and IT, has brilliantly combined all these complex elements and has done a best-in-class job. Their approach of prioritising the end user for the experience and developing solutions for this, along with their expertise in current technology and UX/UI, is admirable.
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We aimed for every transaction to be carried out as easy as 1,2,3 (clicks). User tests ensured that the intuitive design principles applied allowed even novice employees to be able to understand the process. We added various details that make a difference in the daily lives of IB’s users, such as auto-suggested recipients for payments based on the patterns of past data, or recommendations for the next best actions at the end of each transaction.
We aimed for every transaction to be carried out as easy as 1,2,3 (clicks). User tests ensured that the intuitive design principles applied allowed even novice employees to be able to understand the process. We added various details that make a difference in the daily lives of IB’s users, such as auto-suggested recipients for payments based on the patterns of past data, or recommendations for the next best actions at the end of each transaction.
We aimed for every transaction to be carried out as easy as 1,2,3 (clicks). User tests ensured that the intuitive design principles applied allowed even novice employees to be able to understand the process. We added various details that make a difference in the daily lives of IB’s users, such as auto-suggested recipients for payments based on the patterns of past data, or recommendations for the next best actions at the end of each transaction.
We aimed for every transaction to be carried out as easy as 1,2,3 (clicks). User tests ensured that the intuitive design principles applied allowed even novice employees to be able to understand the process. We added various details that make a difference in the daily lives of IB’s users, such as auto-suggested recipients for payments based on the patterns of past data, or recommendations for the next best actions at the end of each transaction.
We aimed for every transaction to be carried out as easy as 1,2,3 (clicks). User tests ensured that the intuitive design principles applied allowed even novice employees to be able to understand the process. We added various details that make a difference in the daily lives of IB’s users, such as auto-suggested recipients for payments based on the patterns of past data, or recommendations for the next best actions at the end of each transaction.